Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@casezo.net
Ordering
Simply contact us through support@casezo.net. Be sure to include your order number. If you would like to change your products, please also include the URL or name of the new product. Otherwise, if it is the device type, case type, or color that you would like to adjust, please also let us know the details in email. Kindly note that no order modifications for orders have been shipped out. If price difference is incurred for higher value product(s) or upgrade in shipping method is required after order placed, you will need to settle the payment request sent by Customer Service team at one go without separate instalments.
You can log into your account to view your order history and search for your most recent order.
Shipping time depends on the product you purchase and the destination location as a different product has different production time. If you would like to know the estimated delivery time and shipping fee, please select the destination location on the checkout page to get an idea of the approximate timeframe.